Interesting Reads About Remote Receptionist Service and Platforms
7 Ways to Improve Front Desk Efficiency for Your Outpatient Services
The front desk is often the first point of contact for customers, no matter the industry. Because of this, front desk staff must be empathetic and efficient...
WelcomeWare vs. Phreesia Healthcare: Which Is The Better Solution For You?
An empty front desk can significantly impede the patient experience in an outpatient clinic. One of the growing solutions is to automate your front desk...
What Types Of Outpatient Clinics Benefit From Virtual Receptionists?
The success of an outpatient clinic begins with their receptionists and their front desk strategy. Without a proper front desk strategy, they will face...
WelcomeWare vs. Zoom Virtual Receptionist
For those looking for remote receptionist platforms, Zoom Virtual Receptionist would instantly come to mind as the pandemic has made it a household name. But...
Virtual Medical Receptionist vs In-Person Medical Receptionist: Which Suits Your Needs?
Last Update: Serving patients in healthcare requires a team effort from hospital staff, with the medical receptionist being the most...
Are You Using Your Receptionists Properly? Why Your Outpatient Clinic Is Facing Pain Points
Outpatient clinics face numerous challenges throughout the course of their operations. Many of the solutions developed to push back against these challenges...
How Empathy Influences Effective Customer Service
Amidst the digital age, companies across all industries strive to adapt by integrating technology into most parts of their business. This includes...
5 Waiting Room Ideas for a More Pleasant Patient Experience
Your patients spend most of their time in your clinic in two areas: the appointment room and the waiting room. Thus, even though receiving healthcare services...
Can I Run My Physical Therapy Clinic without a Receptionist?
The importance of a physiotherapy receptionist/patient care coordinator at your physical therapy clinic cannot be overstated. But how important are they? And,...
How To Retain Healthcare Front Desk Staff in 5 Simple Ways
Amidst a global pandemic, healthcare workers fight a daily battle of managing strenuous workloads, juggling the needs of patients, colleagues, and themselves....
3 Ways Patient Kiosks Can Help With Medical Labor Shortage
While the world has started operating at near pre-pandemic levels again, the healthcare industry has yet to recover from the global health crisis. Today,...
Checklist: Crucial Features You Should Look For in a Visitor Management System
Your company decides to invest in a visitor management system — great! Question: what should you look for in your next VMS? Regardless of your use case, there...