by Joseph Elevado | Sep 25, 2023 | Blog, Front Desk, Healthcare
Patient De-escalation: 7 Tactics For Managing Tension According to a 2014 study on workplace violence against medical staff in a health care setting, patient violence accounts for 75% of aggravated assaults and 93% of all assaults against employees. Managing moments...
by civicomweb | Nov 5, 2021 | Blog, Business Outcomes, Front Desk
How to Hire the Right Receptionist for Your Company Last Update: Jan 31, 2023 An excellent front desk receptionist can contribute to the success of your business. It’s vital to consider their abilities, personality, and loyalty to your company. These are important to...
by civicomweb | Oct 22, 2021 | Blog, Employee Productivity and Engagement, Front Desk
How to Give Constructive Feedback to Your Front Desk Giving feedback to your receptionist can be an awkward affair, but it’s necessary for them to improve in representing your company to every customer that is greeted at the front desk. We’ll explain how to give...
by civicomweb | Oct 8, 2021 | Blog, Front Desk, Virtual Receptionist
5 Things to Look For in a Virtual Front Desk Receptionist The viability of live-streaming receptionists has proven to be beneficial for organizations, but how do you know that the provider you select is the best solution for your business? Instead of going into the...
by civicomweb | Sep 17, 2021 | Blog, Business Outcomes, Front Desk
How Your Front Desk is Crucial to Your Company’s Success Your front desk is your most undervalued resource. When you think of increasing productivity and improving your bottom line, you probably look at improving your major business branches like marketing and...
