by Joseph Elevado | Jun 14, 2024 | Blog, Front Desk, Healthcare
How To Reduce Bad Debt In Your Healthcare Practice: 5 Factors You Should Consider When maintaining your practice’s revenue cycle, knowing how to reduce bad debt in healthcare is necessary. ut minimizing bad debt involves more than reminding your patients about their...
by Joseph Elevado | May 30, 2024 | Blog, Front Desk, Healthcare
Improving Patient Collections: 4 Effective Tips To Elevate Your PT Practice’s Bottom Line Over-the-counter patient collections are one of the most important aspects of running a physical therapy practice, as they define a significant portion of the bottom line....
by Joseph Elevado | May 16, 2024 | Blog, Front Desk, Healthcare
How To Improve Patient-Provider Communication In Your PT Clinic: 7 Best Practices Take a look at your list of clinic improvement items. Factors such as provider expertise, patient care quality, and waiting room facilities may most likely be included in your list — but...
by Joseph Elevado | May 9, 2024 | Blog, Front Desk, Healthcare
How Your Front Desk Can Help With PT Patient Documentation And Make Light Work of Paperwork 57% of physical therapist burnout is caused by patient documentation. (TechTarget) Patient documentation is one of the most burdensome tasks for physical therapists (PTs). In...
by Joseph Elevado | Apr 22, 2024 | Blog, Front Desk, Healthcare
4 Steps To Measure Customer Satisfaction And Track Your Business’s Success Regardless of your industry, customer satisfaction is one of the most critical factors of your business’ success. The problem? Customers are getting harder to impress. 93% of customer service...
by Joseph Elevado | Apr 8, 2024 | Blog, Front Desk, Healthcare
Helping Your Front Desk Succeed: 7 Tips For Effective Receptionist Performance Evaluations 41% of employees leave their company due to a lack of learning and development opportunities. (McKinsey & Company 2022, “The Great Attrition”) Your receptionists play a...
