by Joseph Elevado | Dec 27, 2023 | Blog, Front Desk, Healthcare
Your PTs are getting close to calling it quits. Here’s why (and how you can save them) In October 2023, the American Physical Therapy Association (APTA) published a harrowing report about the state of PT staffing in outpatient physical therapy practices. Approximately...
by Joseph Elevado | Dec 20, 2023 | Blog, Front Desk, Healthcare
5 Common Healthcare Front Desk Problems And Their Solutions Every Practice Manager Needs To Know Your front desk has a significant impact on the success of your medical practice. Having that said, there are many challenges that can cause both short-term and long-term...
by Joseph Elevado | Nov 16, 2023 | Blog, Front Desk, Healthcare
Delivering Excellent Customer Service: 9 Front Desk Training Best Practices You Need To Know Every employee in your business plays a role in delivering satisfactory customer service that makes your customers want to return. Out of all of them, however, your front desk...
by Joseph Elevado | Oct 20, 2023 | Blog, Front Desk, Healthcare
Patient Dropouts At Your PT Clinic? 8 Telltale Signs Your Patients Are About To Call It Quits Have you noticed if your patients are slowly dropping out of your physical therapy (PT) clinic? Patient dropouts are subtle and hard to notice, but their impact is...
by Joseph Elevado | Oct 18, 2023 | Blog, Front Desk, Healthcare
“Thank You For Your Patience!” — How To Improve Patient Wait Times: 5 Effective Methods A 2022 Survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates found that it takes an average of 26.0 days to schedule a new physician...
by Joseph Elevado | Oct 10, 2023 | Blog, Front Desk, Healthcare
7 Effective Team-Building Strategies In Healthcare For Improving Your Clinical Operations A 2016 analysis of medical errors in the US found that “medical errors” account for 251,000 deaths per year, making it the 3rd leading cause of death in the country. Furthermore,...
