by Alexandra Galoso | Oct 27, 2022 | Blog
How Empathy Influences Effective Customer Service Amidst the digital age, companies across all industries strive to adapt by integrating technology into most parts of their business. This includes implementing virtual solutions like chatbots and voice-controlled...
by Joseph Elevado | Oct 25, 2022 | Blog
5 Waiting Room Ideas for a More Pleasant Patient Experience Your patients spend most of their time in your clinic in two areas: the appointment room and the waiting room. Thus, even though receiving healthcare services is the primary reason for visiting your clinic,...
by Joseph Elevado | Oct 18, 2022 | Blog
Can I Run My Physical Therapy Clinic without a Receptionist? The importance of a physiotherapy receptionist/patient care coordinator at your physical therapy clinic cannot be overstated. But how important are they? And, is it possible to run a physical therapy...
by Alexandra Galoso | Sep 23, 2022 | Blog
How To Retain Healthcare Front Desk Staff in 5 Simple Ways Amidst a global pandemic, healthcare workers fight a daily battle of managing strenuous workloads, juggling the needs of patients, colleagues, and themselves. In such a hectic work environment, healthcare...
by Alexandra Galoso | Sep 22, 2022 | Blog
3 Ways Patient Kiosks Can Help With Medical Labor Shortage While the world has started operating at near pre-pandemic levels again, the healthcare industry has yet to recover from the global health crisis. Today, medical providers are retiring faster than expected,...
by Joseph Elevado | Sep 21, 2022 | Blog
Checklist: Crucial Features You Should Look For in a Visitor Management System Your company decides to invest in a visitor management system — great! Question: what should you look for in your next VMS? Regardless of your use case, there are critical general features...
