by civicomweb | Feb 2, 2022 | Blog
6 Fatal Limitations of Self-Service Kiosks In Healthcare Practices A patient’s first impressions can strongly impact their perceptions of the providers’ communication approach and can influence all future interactions. (Rimondini et al., “Impact of Patients’...
by civicomweb | Feb 1, 2022 | Blog
How to Decrease Your Receptionist’s Stress Your receptionist is the first interaction your visitors and customers have when coming to your office. Without proper systems and tools, your receptionists can feel overwhelmed, their performance can deteriorate, and...
by civicomweb | Jan 10, 2022 | Blog
How to Reduce Cancellations and No-shows for Your Healthcare Clinic You scheduled a patient for an upcoming appointment, but what are the chances that they’ll actually go? It’s common for an average healthcare clinic to see a combined cancellation or no-show rate...
by civicomweb | Nov 5, 2021 | Blog, Business Outcomes, Front Desk
How to Hire the Right Receptionist for Your Company Last Update: Jan 31, 2023 An excellent front desk receptionist can contribute to the success of your business. It’s vital to consider their abilities, personality, and loyalty to your company. These are important to...
by civicomweb | Oct 22, 2021 | Blog, Employee Productivity and Engagement, Front Desk
How to Give Constructive Feedback to Your Front Desk Giving feedback to your receptionist can be an awkward affair, but it’s necessary for them to improve in representing your company to every customer that is greeted at the front desk. We’ll explain how to give...
by civicomweb | Oct 15, 2021 | Blog, Business Outcomes, Employee Productivity and Engagement, Remote Work
5 Ways to Keep Your Employees Safe If you’re thinking of having your employees come back to the office, have you also thought about their safety? Many people are becoming anxious about the idea of working on-site again with COVID still a factor. You want to ensure...
