by civicomweb | Jul 14, 2023 | Case Studies
How The Physical Therapy Institute Increased Patient Volume with WelcomeWare The Situation The Physical Therapy Institute (PTI) has been helping patients on the road to recovery for 26 years. With 24 locations around the Pittsburgh area, managing their front desk...
by civicomweb | Mar 20, 2023 | Case Studies
How The Recovery Project Increased Referrals With WelcomeWare The Recovery Project (founded in 2003) is a rehabilitation practice that provides aggressive, focused, and effective rehabilitation to people with spinal cord injuries, traumatic brain injuries,...
by civicomweb | Jan 9, 2023 | Case Studies
How A Sports Medicine Physical Therapy Practice Grew 33% Without Increasing Front Desk Headcount The East Suburban Sports Medicine Center (ESSMC) is a 38-year-old physical therapy practice located in Pittsburgh’s eastern suburbs with six locations spread...
by civicomweb | Nov 28, 2022 | Case Studies
How WelcomeWare Helped Dirigo Physical Therapy Keep Their Rockstar Receptionist The Situation Businesses everywhere have been immensely challenged in the last two years with hiring, resignations, and the needs for remote work. Physical therapy clinics have often faced...
by civicomweb | Jun 20, 2021 | Case Studies
How a Premier PT Practice Reduced Costs and Eliminated Receptionist Turnover Situation High turnover in front desk coverage required therapists to take on administrative roles that distracted attention from patients and negatively impacted client bill payment and...
