Carlos A. Martinez, PT, DPT, President of CAM PT
“I love you guys! WelcomeWare is the best.”
“I love you guys! WelcomeWare is the best.”
“We had been using a different company for a couple of years and had problems with connectivity, professional background appearance, lag in pick up time, as well as frequent scanning/printing errors. We tried a few companies before switching to WelcomeWare and they have exceeded our expectations.
We now have no connectivity issues, a customized background with our logo that appears like the virtual assistants are in our back office, a superb scanner, and are able to print from anywhere with no issues.
WelcomeWare customer service is on point with quick response times. Do not hesitate to try WelcomeWare as you will be ecstatic with the results!”
“Using WelcomeWare has expedited patient check in times, increased collections, and provides analytics that allow us to measure our success at the front desk! Before WelcomeWare, we had an unequal dispersion of workload as a result of varying patient volume at our clinics. We also faced staffing challenges with high turnover, out of offices, and ‘off hours’. The WelcomeWare team has been outstanding!”
“WelcomeWare has helped my practice tremendously with both increasing efficiency and cutting costs. WelcomeWare has been a game changer as far as optimization of my current staff and helping us manage multiple clinics efficiently. The flexibility that the platform has given our team has led to increased job satisfaction and job coverage. No longer is a front desk employee’s absence a terrible drain on both our PTs and patients, because desks can be covered with staff from other locations or even from home.”
“Our therapists are finally getting caught up on documentation and we were surprised how quickly some of our older patient population took to WelcomeWare. They absolutely love talking to our Welcomer!”
“We have previously utilized other Virtual Kiosks, but WelcomeWare has addressed exactly what was lacking. The interface is intuitive, the closed caption feature is exceptional, and both audio and visual qualities are outstanding. Before implementing WelcomeWare, we experienced frequent lags and slow customer service resolution times. However, with WelcomeWare, the support response time has been remarkable, and resolutions have been prompt and efficient. I only wish we had made this transition a year earlier.”