“WelcomeWare has enhanced both our admin functions and our admin environment. Our Welcomer [Virtual Receptionist] has been a great addition with her work ethic, positivity, and team centric approach.”
“I wish we would have implemented WW sooner. The process of change can be hard, but the results are great. We're able to operate our Front Desk with half the amount of staff and patients are still getting the same great care.”
“WelcomeWare is providing much-needed relief to our current staffing struggles. Their implementation was well managed and organized, with great communication through the process. We’re still early in the process but I can highly recommend as a new customer.”
“I love you guys! WelcomeWare is the best.”
“We had been using a different company for a couple of years and had problems with connectivity, professional background appearance, lag in pick up time, as well as frequent scanning/printing errors. We tried a few companies before switching to WelcomeWare and they have exceeded our expectations.
We now have no connectivity issues, a customized background with our logo that appears like the virtual assistants are in our back office, a superb scanner, and are able to print from anywhere with no issues.
WelcomeWare customer service is on point with quick response times. Do not hesitate to try WelcomeWare as you will be ecstatic with the results!”
“Using WelcomeWare has expedited patient check in times, increased collections, and provides analytics that allow us to measure our success at the front desk! Before WelcomeWare, we had an unequal dispersion of workload as a result of varying patient volume at our clinics. We also faced staffing challenges with high turnover, out of offices, and ‘off hours’. The WelcomeWare team has been outstanding!”